Workers’ Compensation
Workers’ Compensation
The North Carolina State Government Workers’ Compensation Program provides medical care and benefits to eligible employees who experience a work-related injury, accident, or occupational disease in accordance with the North Carolina Workers’ Compensation Act and State Human Resources Policy. Coverage applies to all University employees, including full-time, part-time, and temporary employees.
Contact:
Workers’ Compensation Administration
(828) 250-2336
hr@unca.edu
For all emergencies, contact Campus Police at (828) 232-5000. Please note that the Campus Police phone number has been updated. If you are off campus, call 911.
Workplace Injury or Illness
If you are injured, you must tell your supervisor or manager immediately, no matter how minor it may seem. If you need medical treatment other than first aid, your supervisor or manager will send you to an authorized physician for medical treatment. In an emergency, you will be sent for medical treatment immediately without delay. A list of medical providers can be found under Medical Treatment.
The employee is required to complete the Employee Incident Report Form detailing the injury. The supervisor is responsible for completing the Supervisor’s Incident Report Form. All completed forms must be submitted within 24 hours of the incident to the Department of Environmental Health and Safety. If there are any witnesses to the incident, encourage them to complete an Incident Witness Statement.
When an employee is injured on the job, it is the responsibility of both the employee and supervisor to ensure prompt treatment is received. Authorized treatment locations are listed below.
Mercy Urgent Care West (Closest to UNCA)
- 1201 Patton Avenue
- Asheville, NC 28806
- Phone: (828) 252-4878
- Hours: (Closed on Easter, Thanksgiving, and Christmas)
- 7:00 AM – 8:30 PM, Monday – Friday
- 9:00 AM – 7:00 PM, Saturday – Sunday
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Mercy Urgent Care East
- 1272 Tunnel Road
- Asheville, NC 28805
- Phone: (828) 210-8325
- Hours: (Closed on Easter, Thanksgiving, and Christmas)
- 8:00 AM – 5:30 PM, Monday – Friday
- 10:00 AM – 4:00 PM, Saturday – Sunday
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Mercy Urgent Care North
- 61 Weaver Boulevard, Suite 106
- Weaverville, NC 28787
- Phone: (828) 645-5088
- Hours: (Closed on Easter, Thanksgiving, and Christmas)
- 8:00 AM – 5:30 PM, Monday – Friday
- 10:00 AM – 4:00 PM, Saturday – Sunday
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Mercy Urgent Care South
- 1833 Hendersonville Road
- Asheville, NC 28803
- Phone: (828) 274-1462
- Hours: (Closed on Easter, Thanksgiving, and Christmas)
- 8:00 AM – 5:30 PM, Monday – Friday
- 10:00 AM – 4:00 PM, Saturday – Sunday
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Mission Hospital Emergency Room
- 509 Biltmore Avenue
- Asheville, NC 28801
- Phone: (828) 213-1111 or 911
- Hours: 24/7
Working Outside of Asheville
If you live outside the Asheville area, you can use  to locate medical providers near you.
Note: Services provided outside of authorized areas may not be covered, and employees’ claim may be denied.
If an employee is placed out of work by the Workers’ Compensation Authorized Treating Physician, then certain leave procedures are in place. The employee must contact their HR representative at (828) 250-2336 or hr@unca.edu, to coordinate Workers’ Compensation Leave complete the  denoting how time will be charged. Additionally, the employee can elect to supplement their Workers’ Compensation leave with vacation/sick/bonus leave accrued prior to the incident.
The Workers’ Compensation Authorized Treating Physician will determine the employee’s work status and issue temporary restrictions during the recovery period. When an employee reaches Maximum Medical Improvement (MMI), permanent restrictions may or may not be denoted. If permanent restrictions are denoted, the employee’s current position will be reviewed to determine if essential functions can be met, if not, then other open positions within the department or University will be reviewed for placement.
If an employee is placed on Workers’ Compensation Leave, the voluntary deductions that normally come out of the employee’s check through the University will not be taken out of their workers’ compensation check, which is issued by the State’s third-party administrator. The employee is responsible for coordinating those payments with the appropriate service provider (such as the State Employees Credit Union). For other University benefits, contact the Benefits Center.
- Phone: (919) 445-1352
- Email: benefits@northcarolina.edu
Leave Policies and Forms
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(Effective January 1, 2025)